Hilton Ponce Golf & Casino Resort

Huge shout out to Hilario who worked at the front desk. He was absolutely WONDERFUL! Extremely helpful & absolutely a pleasant young man! As for the hotel it's absolutely beautiful! The grounds are well kept, the pool is clean, tons of different activities to do (board games, bike riding, the beach, casino, miniature golf, life size checkers etc). Would definitely stay here again.

My biggest complaint is the extra charges that you are not made aware of until check in. They charge $50/night for "extras" during your stay. Any amount not used will be refunded once you check out. Also there was a $10/night fee to have a microwave brought to your room. As a courtesy we were told it would be free of charge however it took 3 days before we got the microwave.

The bathroom have hair in the shower and in the towels.

Nice facility with something for everyone. Love the friendly atmosphere.

The place is slowly showing its age but it appeals to us. Could use a few less birds vying for our breakfast.

Not pleases at all

Too pricey

Amanitties

The room is not to clean and no vanity in the room

Great

The beds were clean and room was spacious. Suited my needs for one night.

It was kind of weird and creepy because it was like stepping into the movie "The Shining"except it was a shopping mall circa 1985 and the twins were two of the golden girls. Hotel grounds was almost void of human life. It was weird. But kind of retro groovy all at the same time.

I like the pool, the food and the happy hour.

It was my best place to stay in Ponce. The staff was very kind and always willing to help. Every time that I need to stay in Ponce, this will be the place to stay. I highly recommend. Wonderful experience.

Very good and clean.

My only concern was the mosquitos all over the patio please exterminated more times a day to control that problem.

No drink water in the room, complimentary or for pay

I liked the open lobby, the staff, the poolside bar and bar tender, Orlando.

I think the buffet dinner left a lot to be desired.

Prices of food and beverages were high

Breakfast buffet - omelet chef was fantastic! Gym Pool Hot tub Business Lounge (Hilton Honors)

Cost of breakfast ($22)! Lack of activities Lack of knowledge of front desk staff

se respira una asmosfera de tranquilidad durante la estadia, No obstante las facilidades de la habitacion son de buena calidad.

La habitación, queda bastante lejos del area del lobby, Los maleteros en ciertos momentos no se ven disponibles, y en la recepción o lobby al parecer la senalizacion de banos en el lobby es pésima. " Nunca lo encontré"